Production Control Coordinator

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

Incumbent will assist Food Logistics management team in running the day to day operational and food safety activities in the food logistics area. This person is the primary liaison between the production floor and systems.

Main Accountabilities

• Coordinate / participate in daily area / department face to face meetings
• Ensure work group members have stations properly set up at start of shift, and during shift
• Monitor and ensure Gold Standards are properly utilized
• Monitor and ensure all food items are properly dated and rotated per FIFO standards
• Monitor all work group members report for shift on time
• Monitor all work group members to ensure proper equipment and uniform attire standards are followed
• Create and maintain department production paperwork
• Assist in the implementation of all LEAN processes, and ensure continuation of process throughout department
• Verify daily operational data and update appropriate databases as required
• Ensure compliance with all government regulatory agencies standards (FDA, USDA, OSHA, EPA, DOT, and HACCP). Ensure all logs are properly completed and maintained within department
• Monitor and review Internal Feedback Loop (IFBL) and all customer flight attendant comments information with work groups
• Other duties as assigned

Knowledge, Skills and Experience

• High school diploma or general education degree (GED)
• 1-3 years of administrative experience
• Knowledge of airline specific database systems (i.e. LINK, CBASE, ACE)
• Strong sense of urgency and problem solving skills
• Ability to handle multiple tasks with attention to detail in a high stress environment
• Verbal/written communication skills
• Strong interpersonal skill with the ability to interact and lead multi-cultural work group
• Basic knowledge of Microsoft Office programs
• Organized and detail-oriented
• Basic math skills (addition, subtraction, multiply, and divide)
• Must be available to work nights, weekends, and holidays as needed