Supervisor Operations - Transportation

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Transportation Operations Supervisor plays a critical role in leading the ground transportation team that supports airline catering services. This position is responsible for managing the daily execution of aircraft loading/unloading operations, ensuring on-time delivery performance, regulatory compliance, and high service standards. The ideal candidate thrives in a fast-paced environment, inspires frontline teams, and drives continuous improvement in safety, productivity, and customer satisfaction.

This position is based in the heart of Des Plaines at 200 E Touhy Ave, Des Plaines, IL 60018.

Main Accountabilities

Supervisor Responsibility

• Lead, schedule, and supervise transportation staff to meet operational and safety goals
• Monitor fleet operations to ensure on-time, accurate, and secure deliveries to aircraft
• Enforce DOT, OSHA, and company safety regulations at all times
• Coordinate with operations, warehouse, and airline partners to resolve service issues quickly
• Maintain accurate records of routes, schedules, and driver performance
• Conduct training, coaching, and performance evaluations for team members
• Ensure proper maintenance and cleanliness of vehicles and equipment
• Respond to operational challenges and implement solutions to prevent service disruption

• Leadership
• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, one to three years of related work experience required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications

Compensation Data

• Competitive Base Salary+Annual Incentive Plan
• Medical, Dental, Vision– starts Day
• 401(k) with Company Matc
• Paid Time Off, Sick Leave & Holiday
• Tuition Reimbursement – support for professional development
• Free Parking & Daily Meals