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Direct Support Manager

Mosaic

Rockford, IL 61108 • 9/22/2025

Annual Salary: $56,347.20 Plus More For Experience

If making a positive impact in the lives of others is a constant on your to-do list you’ll LOVE working with a team that puts people first.

We’re looking for a Direct Support Manager to join our team!

This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job:

A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations

A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”

A mediator - you naturally draw people together and are a catalyst for building trusting relationships

A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments

What you’ll do:

  • Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
  • Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
  • Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
  • Provide guidance and assist with emergency situations on an on-call basis
  • Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
  • Maintain medical, social and programmatic files with detailed and accurate documentation

Extras we think you’ll love:

  • Competitive Pay
  • Health Insurance
  • Professional & Personal Development Opportunities
  • Tuition Reimbursement
  • Paid Time Off (you earn it from day 1!)

Schedule: Generally Monday-Friday Day Hours/Some Nights/Some Weekends/Some On Call Responsibilities/Flexibility Required

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

  • Bachelor's Degree in a related field.
  • Minimum of four years of experience in a relatedfield, with one year in a supervisory or management capacity.