Summary: We are seeking an experienced and highly organized E-Commerce Catalog Manager to partner in leading timely execution, communication and collaboration of 3P site across internal and external partners. This person will be responsible for organization, upkeep, and implementation of all digital functions including demand data, pricing, and promotions. This role ensures that all published content is accurate, current, and compelling. Success in this role requires someone who is highly organized, detail-oriented, dependable, and comfortable operating in both ecommerce and brick-and-mortar retail environments.
Work Hours: Monday to Friday from 08:00 AM to 05:00 PM
Seniority Level: Mid-Senior Level
Employment Type: Full-time
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
- Role requires support to Team Leader in execution of all projects related to supplier-oriented ecommerce business.
- Coordinate and manage multiple projects simultaneously, ensuring deadlines are met and deliverables are executed with precision.
- Manage large, structured data sets with in-depth knowledge of ecommerce supplier-oriented platforms.
- Organize and maintain pricing files across multiple departments ensuring data is updated and accurate on a quarterly basis.
- As a member of this team you will conduct daily content quality assurance, identify errors, and collaborate with team members to maintain product listings as well as our competitive set.
- Create and deliver Excel-based reports and analyses (using formulas, pivot tables, and data manipulation) in a format easily understood by non-technical audiences.
- Develop and support PowerPoint presentations for internal and external stakeholders, ensuring information is professional, clear, and visually engaging.
- Manage workflow independently while coordinating schedules, deliverables, and priorities with project teams and leadership.
- Monitor and analyze key performance metrics to make data-driven decisions and optimize catalog performance.
- Act as a professional point of contact for internal stakeholders and external clients, presenting confidently and representing the company with credibility.
- Ideate on continuous improvement in digital workflows, tools, and systems to stay ahead of industry trends and technological advancements.
- Perform additional duties and responsibilities as required.
- Role is located in-office 5 days per week.
Additionally the candidate must meet the following Education and/or Experience requirements:
- 3-5+ years of experience in ecommerce product content management.
- Proficiency with MS Office (Word, Excel, Outlook, PowerPoint); mastery of Excel with ability to create formulas, pivot tables, and actionable reports.
- Knowledge of BI, Tableau and other retail software platforms a positive.
- Comfortable working across ecommerce and brick-and-mortar environments; experience with retailer partner portals highly preferred.
- SEO knowledge or experience preferred but not required.
- Strong analytical, organizational, and time management skills, with the ability to multi-task and prioritize competing deadlines.
- Exceptional attention to detail and commitment to accuracy.
- Excellent written and verbal communication skills; professional in presentation.
- Collaborative and comfortable working with stakeholders at all levels, from junior associates to senior leadership.
- Dependable, adaptable, and proactive with strong follow-through and ability to meet deadlines.
- Bachelor’s degree and/or college coursework preferred.
- Excellent oral and written English communication skills.
- Strong follow-up and problem-solving skills.
- Good logistics knowledge with ability to manage global workflows.
- Dependable, adaptable, and highly collaborativecomfortable working with individuals across all levels of the organization.
This role has the following physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
- The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits: MSI offers a comprehensive benefits package that includes:
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
- Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests
About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
- Top 5 fastest growing companies - OC Business Journal
- Supplier Diversity Award - Home Depot
- #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
- Top Workplaces Award winner multiple times - Top Workplaces
- MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
