Knowledge, Skills, and Abilities
- High integrity
- Customer-centric
- High intellectual curiosity
- Analytical and quantitative skills
- High adaptability in an environment with significant change and ambiguity
- Ability to interact effectively with diverse customers via phone and email
- Must be able to maintain above average attendance and punctuality
- Able to learn detailed knowledge of pharmaceutical products and specific clinical treatments
- Accurately pronounce medical and pharmaceutical terminology
- Excellent verbal and written communication skills
- Must be detail oriented and possess high level of accuracy
- Aptitude for online research. Ability to search, locate, and identify target clinic leads
- Willingness to work collaboratively and ability to demonstrate effective teamwork
- Must possess problem solving skills
- Ability to prioritize work and meet deadlines
- Must be a self-starter and results-driven
- Sensitivity to confidential documents and information
Education and Experience
- Previous experience in outbound call center sales or related sales experience preferred
- Proficiency with computer software, Google Suite preferred
- Experience with CRM software (Salesforce)
- Proficiency in written and verbal communications
- Genuine interest in pharmaceutical products related to wellness, quality of life, and hormonal therapies
Company Overview
Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.