Merchandise Associate

TJ Maxx

Willoughby, OH Posted 3/23/2024 Part Time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Contribute To The Growth Of Your Career.

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs during customer interactions
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts ongoing recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintenance of a risk-free environment
  • Performs duties as assigned

Who We Are Looking For: You!

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong organizational skills with attention to detail
  • Capable of balancing multiple tasks at one time
  • Able to respond appropriately to changes in direction or unexpected situations
  • Possesses strong communication skills
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks
  • Retail customer experience preferred

This position has a starting pay range of $12.00 to $12.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Benefits offered to all Associates include: Associate discount;Employee Assistance Program(EAP);smoking cessation support;paid sick time;bereavement leave;child care discounts;pet insurance;credit union;cell phone discounts;and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k);medical;dental;vision;health savings account;health care flexible spending account;life insurance;short and long term disability coverage;AD&D;paid parental leave;paid holidays/vacation time/personal days;group auto/home/renters insurance discounts;scholarship program;and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.

Applications for this position are always accepted.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

JOB LOCATION:
Willoughby, OH
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