All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.
We currently have an opportunity for a passionate and hard-working HR professional to support our thriving Human Resources team in our Woburn Distribution Center. This facility employs 1000+ associates so there is sure to be plenty of room for personal growth and development as we continue to grow and expand our operations!
This is a fully in-person role with a Monday - Thursday afternoon shift schedule. Shift flexibility is needed for this role.
Primary Responsibilities:
Customer Service: Be responsive, demonstrate strong business acumen, and maintain excellent customer satisfaction levels regarding HR support.
Business Acumen: Maintain a working knowledge and understanding of the business (including Engineered Standards) to ensure alignment between business strategy and HR practices. Proactively anticipate and respond to the needs of the business.
Communication: Effectively influence and communicate (verbally & written) when interacting with associates, and all levels of leadership.
Change Management: Work with the business to proactively assess, plan for and navigate the organization through change to achieve desired business results. Support leadership and operational changes by partnering with HR Management and/or Learning & Development to implement organizational development and effectiveness initiatives.
Associate/Labor Relations: Promote a positive work environment by managing conflicts through timely and effective resolution. Conduct internal investigations (as assigned) to include case intake, preparation, and witness and subject interviews, and complete investigation reports. Present case findings to the Human Resources Business Partner II and/or Sr. Human Resources Business Partner for final recommendation. Conduct monthly rap sessions with HO non-exempt staff. Support Associate Relations & Labor Relations by administering and advising all levels of associates on company policies, procedures, union contract administration, and benefit programs. Provide counseling and recommend resolution to associate/supervisory union and non-union issues. Ensure Open Door, diversity and other values related issues are resolved effectively. Conduct interventions, fact-findings and resolve conflicts as they arise. Counsel and provide referral resources for work-life balance (TJX Associate Assistance Program).
Learning & Development: In partnership with L&D, ensure the effective training and development of supervisors and associates on the floor. Conduct new hire orientations as needed. Provide coaching, facilitate discussions and make recommendations for non-exempt associates’ and D/C Supervisors’ development needs. Consult with L&D to follow up on operational issues, such as work methods, productivity and new hire follow-up.
Legal Compliance: Stay well-informed of and enforce compliance with employment laws. Partner with Human Resources Business Partner II & Sr. Human Resources Business Partner to address potential Position Eliminations/Reductions in Force (RIF) and other litigious matters. Support Human Resources Business Partner II in response to claims filed with external agencies (DOL, EEOC).
HR Metrics: Generate and analyze HR metrics to monitor HR’s performance and take appropriate action to leverage areas of strength and address gaps/opportunities. Partner with HRBP-Recruiter to monitor attrition trend analysis and develop retention strategies.
Performance Management: Coach/counsel supervisors on linking individual and organizational goals, clarifying performance expectations and accountabilities.
Orientation/Benefits & Compensation: In collaboration with HRBP-Recruiter organize GW New Hire Orientation, Background Checks, and Drug Tests.
Community Relations: Support Community Relations and morale building activities.
Workforce Planning/Staffing: Assist onsite HRBP-Recruiter with meeting with the DC Management team to understand business goals and anticipate future staffing needs. Plan appropriately to ensure DC staffing levels are met. Proactively strategize with management to recruit new hires based on production requirements. Source, interview, and select external candidates up to Supervisory level. As appropriate, administer internal recruitment and selection process including bargaining unit positions. Proactively develop and implement alternative staffing sources and represent the Company at job fairs.
Cross Training: HRBP-Recruiter Backup, Payroll and Benefits Backup, Environmental Health & Safety Manager Backup
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
This position has a starting salary range of $66,500-83,100 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.