Order-to-Cash Manager - Capital Equipment

Capital Equipment Order-to-Cash Manager
Windsor, CT
$85,000 to $120,000 per year

A company is seeking an experienced Capital Equipment Order-to-Cash Manager to lead the team responsible for managing capital equipment transactions from customer order through procurement, invoicing, and revenue recognition. This role combines people leadership, accounting knowledge, ERP-driven operations, risk management, and customer service, overseeing the functional use of Microsoft Dynamics 365 Finance & Operations and collaborating with Sales, Accounting, Vendors, and IT.

Schedule: Full-time.

Compensation: $85,000 to $120,000 per year, based on experience.

What You'll Do:

The Capital Equipment Order-to-Cash Manager leads, mentors, trains, and develops the Capital Order-to-Revenue team, promoting a customer-first approach throughout the entire capital equipment order lifecycle. This includes overseeing capital equipment transactions from customer order through procurement, invoicing, and revenue recognition, monitoring order volume, transaction complexity, and team capacity, and balancing workloads to meet customer and business commitments. The role establishes and tracks key performance indicators measuring accuracy, timeliness, productivity, and customer experience.

The manager collaborates with Sales, Accounting, Vendors, IT, and other departments to resolve transactional and operational issues, and oversees procurement activities, including vendor coordination, purchase order approval, and contractual compliance. This includes applying accounting principles involving Accounts Receivable, Accounts Payable, the General Ledger, invoicing, costs, and payment terms, and identifying and managing financial and operational risks related to deadlines, costs, and contract compliance.

The role serves as a functional subject-matter expert for D365 F&O as it relates to capital equipment orders, partnering with Accounting and IT to troubleshoot system issues and support enhancements, testing, training, and user adoption. The manager develops, documents, and continuously improves operational processes, financial controls, procedures, and system workflows, takes ownership of escalated issues, and ensures compliance with company policies, procedures, contractual obligations, and ethical standards.

Required Qualifications:

• Bachelor's degree in Business Administration, Accounting, Finance, or a related field, or equivalent professional experience
• 5+ years of management experience within order-to-cash, order-to-revenue, order fulfillment, accounting operations, sales operations, or a related function
• Demonstrated experience leading, developing, and balancing the workload of an operational team
• Strong understanding of ERP-driven financial and transactional workflows
• Working knowledge of sales orders, purchase orders, invoicing, costs, payment terms, Accounts Receivable, Accounts Payable, and the General Ledger
• Experience managing order-to-cash or order-to-revenue activities within an ERP platform
• Advanced Microsoft Excel proficiency
• Experience interpreting customer, vendor, and contractual terms and understanding their financial and operational impact
• Strong analytical, mathematical, and problem-solving abilities
• Excellent interpersonal, organizational, communication, and conflict-resolution skills

Preferred Qualifications:

• Microsoft Dynamics 365 Finance & Operations experience

Compensation and Benefits:

• $85,000 to $120,000 per year, based on experience
• Medical, dental, and vision insurance
• 401k retirement plan
• Paid time off

To apply, submit your resume for consideration.