ROLE DESCRIPTION:As an Account Manager for Devyn Vance - State Farm you’ll be essential to our daily operations and our customers’ success. You’ll help customers understand their insurance options, navigate policy changes, and feel confident knowing their coverage is in good hands. This role is also a strong foundation for your futuresupported by coaching, measurable growth expectations, and a career path within the agency. Responsibilities
Explain insurance products and services in a clear, helpful way
Assist customers with policy applications, updates, and renewals
Respond to customer questions promptly and professionally
Maintain accurate records of customer interactions and policy activity
Support a positive customer experience through follow-up and attention to detail
Qualifications
Strong communication and interpersonal skills
Detail-oriented with the ability to multitask effectively
Prior customer service or sales experience preferred
Willingness to learn, take feedback, and grow in a client-focused environment
