BESS Field Service Engineer

At HiTHIUM, we’re not just leading the energy sector; we’re revolutionizing it! Hithium Energy Storage ranked No. 2 globally for energy storage battery shipments in 2025, surpassing 100GWh in total global shipments to date. The Field Service Engineer is a pivotal role within the Global Service team, dedicated to supporting Hithium’s rapid expansion in the Americas. This role supports a growing portfolio of 10GWh+ BESS projects, managing the full lifecycle from initial commissioning through long-term maintenance under Long-Term Service Agreements (LTSA). As the primary on-site technical expert and customer-facing lead, you will ensure high-quality, on-time project delivery and the reliable operation of Battery Energy Storage Systems (BESS).

At Hithium, we prioritize a strong work ethic. We are seeking dedicated professionals who take full responsibility for their work, maintain high standards of honesty, and possess the drive to learn and grow alongside our fast-paced global organization.

Key Responsibilities:

• Lifecycle Project Leadership: Serve as the on-site technical expert and primary customer point of contact for BESS projects.
• On-Site Project Execution: Lead the end-to-end on-site execution of system installations, commissioning, and maintenance, ensuring high-quality delivery and on-time completion through seamless coordination with internal teams and customers.
• System Troubleshooting and Repairs: Lead the diagnosis and repair of electrical and communication system faults, implementing effective solutions to maintain optimal BESS performance and minimize downtime.
• Stakeholder Communication: Provide comprehensive technical and project management updates to customers and internal teams to ensure total project alignment.
• Internal Coordination: Drive collaboration across Technical, Quality, and R&D teams to ensure on-time project delivery and develop aligned solutions for field issues.
• Safety & Compliance: Strictly adhere to safety protocols and PPE standards while managing third-party vendor technicians to maintain safe working environments at all Hithium sites.
• Global Collaboration: Work effectively within a multicultural setting, coordinating with overseas teams across various time zones to ensure global service standards are met.

Qualifications:

Experience: Minimum of 3 years of hands-on experience with a proven track record in commissioning, troubleshooting and repairing complex electrical systems, including high-voltage systems, inverters, transformers, BESS, power electronics, and SCADA systems.

Education: