At Trellis LLC, Job Coaches provide one-on-one, individualized support to help people succeed in their jobs. This role is hands-on, working directly at client job sites to teach skills, build confidence, and support long-term employment success.
What You’ll Do- Direct Job Coaching & Support
- Provide one-on-one support tailored to each client’s needs at their worksite and community
- Help clients learn job duties and perform tasks successfully on-site
- Assist with workplace systems (pay stubs, scheduling, time-off requests)
- Attend orientations and support onboarding
- Help manage and coordinate client work schedules
- Ensure client stability by proactively providing support as needed
Employer & Team Communication
- Communicate with employers, managers, and team members timely and proactively
- Advocate for accommodations and support client success
- Check in with employers to gather feedback and ensure job retention
- Maintain professional and proactive communication
Documentation & Organization
- Complete organized, accurate daily progress notes for each client you support daily
- Maintain client records in the online database
- Respond to emails promptly and communicate effectively with the team
Ongoing Support & Development
- Provide tools to help clients learn and retain skills (checklists, visuals, etc.)
- Complete required annual training (12+ hours)
- Provide suggestions to improve client performance
- Facilitate successful new employment onboarding for client job placements
- Perform additional duties as assigned
What We’re Looking For
- Independent, reliable, and able to manage a schedule with minimal supervision
- Patient and understanding of individuals with disabilities
- Strong written and verbal communication skills
- Organized with the ability to maintain accurate records and documentation
- Team-oriented with strong interpersonal skills
- Solution based problem solvers who enjoy working with people with diverse backgrounds and experiences
Required Qualifications
- Experience with adults who experience barriers to employment, specifically I/DD; OR a bachelor’s degree in rehabilitation counseling or special education; OR 1+ year of human services-related experience
- Established work history (1+ year), preferably in retail, food service, or customer-facing roles
- Valid driver’s license, reliable insured vehicle, and ability to travel throughout the Portland Metro Area
- Ability to pass ODHS background check
- Willingness to work evenings and weekends as needed
Preferred Qualifications
- Coursework in communication-related fields
- Knowledge of supported employment practices
- Experience in public relations or technical writing
- CPR/First Aid Certification (or ability to obtain)
- Experience as a Job Coach
- Experience with Google Workspace (Docs, Sheets, Drive)
Physical Requirements
- Ability to move throughout job sites
- Ability to sit and/or stand for extended periods
- Ability to use a computer and office equipment
- Ability to drive between worksites throughout the day
Work Environment
This is an in-person, field-based role, frequently working at client job sites throughout the Portland Metro area- including Washington, Multnomah and Clackamas County
