Team members work directly with customers in a fast-paced retail environment, helping them ship packages, produce print materials, and solve everyday business needs
Roles may include customer service, print production, sales support, and operations, depending on the position and location
The Center Associate is responsible for providing excellent customer service and supporting the daily operations of the store
This is a hands-on, customer-facing role that includes shipping, printing, and general business services
Center Associates work directly with customers, process transactions accurately, and help keep the store organized and running smoothly
Greet and assist customers in a friendly, professional manner
Process shipping, packing, and mailbox transactions
Assist with basic print services and order intake
Operate point-of-sale and shipping systems
Handle cash and card transactions accurately
Answer phones and respond to customer questions
Maintain a clean, organized, and professional store environment
Follow store procedures, safety guidelines, and brand standards
Work collaboratively with teammates to manage customer flow
Shifts may include evenings and weekends
Standing for extended periods and light lifting required
