Pasquinelli Insurance Agency is a independent insurance agency in Gibsonia, Pa serving personal lines and commercial clients. We're hiring a receptionist to be the first voice and face our clients encounter. This is a good fit for someone organized and personable who wants steady office work with room to grow into a licensed role if they're interested.
What you'll do
- Answer and route incoming calls; take accurate messages and follow up on requests
- Greet walk-in clients and help with payments, ID cards, and basic policy questions
- Schedule appointments and manage the producers' calendars
- Enter and update client information in our agency management system
- Process incoming mail, scan and file documents, and keep client records current
- Request documents from carriers and clients (declarations pages, driver's licenses, loss runs)
- Keep the front office tidy and stocked
What we're looking for
- 1+ years in a receptionist, front desk, or customer service role
- Clear, friendly phone manner and strong written communication
- Comfortable with Microsoft Office/Google Workspace and quick to learn new software
- Able to juggle interruptions without losing track of details
- High school diploma or equivalent
Compensation and schedule
- $17-$20 per hour, depending on experience
- Monday–Friday, 9:00am–5:00pm
- PTO / paid holidays / 401(k) / licensing paid for
