Job Description
We are looking for a BI Manager to build and lead a stronger business intelligence capability for a mission-driven nonprofit serving individuals with disabilities across multiple states. Based in Spartanburg, South Carolina, this role will turn complex operational, financial, and service data into practical insights that guide planning and performance improvement. The ideal candidate brings a strategic mindset, strong analytical leadership, and the ability to help teams use data more effectively in daily decision-making.
Responsibilities:
• Lead the development of a business intelligence framework that improves how the organization collects, organizes, and interprets data across programs and support functions.
• Partner with internal leaders and external consultants to shape data warehouse initiatives, reporting structures, and scalable analytics processes.
• Create reporting solutions that provide visibility into finance, claims activity, workforce metrics, payroll, service quality, and individual outcome measures.
• Translate data findings into clear recommendations that support operational planning, resource allocation, and leadership decision-making.
• Establish standards for data governance, reporting accuracy, and consistent metric definitions across departments.
• Work closely with teams using systems such as NetSuite, BambooHR, and other organizational platforms to connect and validate key data sources.
• Analyze trends related to staffing, overtime, recruitment, training, and billing patterns to identify opportunities for greater effectiveness and cost control.
• Mentor and guide developing analytics talent while helping shape the future structure of the business intelligence function.
• Support evolving compliance and reporting expectations tied to regulated service environments, including healthcare and Medicaid-related data needs.• Demonstrated experience leading business intelligence, analytics, or data management initiatives in a complex organization.
• Strong proficiency in Power BI, including dashboard creation, report design, and data visualization for executive and operational audiences.
• Solid background in data analysis with the ability to convert raw information into useful business insights and measurable performance indicators.
• Working knowledge of financial and billing data, with the ability to interpret how revenue, claims, and labor costs affect organizational decisions.
• Experience collaborating across departments and communicating analytical concepts to both technical and non-technical stakeholders.
• Self-directed problem-solving skills and the ability to build structure in a newly created role.
• Healthcare, human services, or nonprofit experience is helpful, particularly in environments with compliance-driven reporting needs.
