As a Shift Manager atCheckers & Rally’s, you are the "Every Shift" Leader, responsible foroverseeing all restaurant operations to ensure guest satisfaction and operational efficiency during your assigned timeframe.
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Core Responsibilities
- Operational Leadership:Manage the efficient operation of the front line and kitchen, ensuring all procedures are followed.
- Team Management:Delegate tasks to restaurant staff, supervise performance, and provide on-the-spot training and feedback.
- Guest Service:Address guest complaints or policy violations immediately to ensure a positive dining experience.
- Financial & Inventory Tasks:Track daily costs and revenues, balance cash registers, and maintain stocked inventory by ordering supplies as needed.
- Maintenance & Safety:Ensure the restaurant remains a safe, clean, and fun environment for both employees and guests while complying with all safety regulations.
- Administrative Duties:Open or close the restaurant, report maintenance or training needs to the General Manager, and provide thorough handovers to the next shift manager.
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Job Requirements & Qualifications
- Experience:Typically requires1–2 yearsof restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Education:A high school diploma or GED is generally required.
- Physical Demands:Must be able to stand, walk, lift up to50 lbs, and stoop for approximately 90% of shift time.
- Mobility:Many locations require a valid driver's license, access to a vehicle for company business, and current liability insurance.
