Customer Service Representative

We are seeking a Customer Service Representative to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provideinformation about the products and services
• Troubleshoot and resolveproduct issues and concerns
• Document and updatecustomer records based oninteractions
• Develop and maintain a knowledgebase of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Magnus Technology Solutions have been serving a way array of industries over the years, by putting the latest and real time technology solutions at their fingertips. We have helped so far hundreds of businesses in the software, gaming, hospitality, energy, financial services, insurance, retail, telecommunications, health care and education field.