We use essential cookies

Please Accept our Privacy Policy

CSI Software Support Specialist

Computer Solutions, Inc.

Somerville, NJ 08876 • $55,000 to $65,000 / yr • 9/1/2026

Job Description

Job Description

About CSI

For more than 50 years, Computer Solutions, Inc. (CSI) has developed the budgetary accounting, payroll, and human resources software that New Jersey school districts rely on every day.We’rea small, tight-knit team with long-standing client relationships and a comfortable, casual office where your work isvisibleand your ideas carry weight.

The Role

You’llbe the person our districts count on. One hour you might be walking a payroll clerk through a question over the phone; the nextyou’recorrecting data in adistrict’sdatabase, leading a training session, or flagging a bug for our development team. If you like solving problems, helping people, and having real variety in your workday,you’llbe right at home here.

WhatYou’llDo

  • Troubleshoot issues by phone and remote desktop, and see them through to resolution
  • Answer calls and emails from district business offices and guide users through our software
  • Make data updates and corrections in client databases
  • Lead software trainings for district staff virtually and in person at districts across New Jersey
  • Identifyand document bugs, and work with our development team to get them fixed
  • Bring client feedback and ideas for new functionality back to the development team
  • Help onboard new clients and contribute to user documentation
  • Pitch in wherever needed at a company our size, no two days look alike

WhatWe’reLooking For

  • Experience in school district administration payroll, accounting, or the business office is a strong plus, but notrequired
  • Familiarity with SQL or relational databases is nice to have;we’lltrain the right person
  • A clear, patient communicator who can make technical topics approachable for non-technical users
  • Comfortable presenting to groups and leading trainings
  • Organized and self-directed, with reliable follow-through on open issues
  • Comfortable with Microsoft Office and standard business software

Pay, Schedule & Benefits

  • Competitive salarybased on experience
  • Full health benefits
  • 401(k) with employer match
  • Open PTO policy no set limit on paid time off
  • Monday–Friday, 8:00 AM – 4:00 PM
  • On-site at our Branchburg, NJ office