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Entry-Level Customer Service Representative

HHV

Richmond, VA 23223 • $40,000 to $55,000 / yr • 9/2/2026

Job Description

Job Description

We are looking for a friendly, motivated, and dependable Entry-Level Customer Service Representative to join our team. If you enjoy helping people, communicating with others, and learning new skills, this could be a great opportunity to start or grow your career.

No prior customer service experience is required. Training is provided. We welcome candidates from a variety of backgrounds, including retail, hospitality, sales, administrative, and other customer-facing roles.

What You’ll Do

  • Provide friendly and professional customer service.
  • Answer questions and assist customers with their needs.
  • Communicate with customers in person, by phone, and through email.
  • Build positive relationships with customers through communication and follow-up.
  • Help resolve customer questions and concerns.
  • Maintain accurate customer information and records.
  • Assist with customer engagement activities, events, and promotions.
  • Support event registration and other customer-facing activities.
  • Gather customer feedback and help improve the customer experience.
  • Work closely with team members to meet customer service goals.
  • Represent the company in a professional and positive manner.

What We’re Looking For

  • Strong communication and interpersonal skills.
  • Positive attitude and willingness to learn.
  • Friendly, professional, and customer-focused approach.
  • Dependable and organized work habits.
  • Ability to multitask and stay organized.
  • Strong problem-solving skills.
  • Ability to work well independently and with a team.
  • Comfortable interacting with customers and the public.
  • Previous experience is welcome but not required.

What We Offer

  • Entry-level opportunity
  • No previous experience required
  • Training provided
  • Opportunities for career advancement.
  • Hands-on customer service and client relations experience.
  • Professional development and skill-building opportunities.
  • Supportive and collaborative team environment.
  • Opportunities to develop communication, problem-solving, and customer relationship skills.

Apply Today

Ready to start your next opportunity? If you're motivated, dependable, people-oriented, and willing to learn, we encourage you to apply.

Apply online today for immediate consideration.