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We are seeking a Front Desk/Night Audit to become apart of our team! The Fairfield Inn & Suites is the premier hotel in Duncan! You will accommodatepatrons, as well as identify areas of improvementto increase efficiency.
Responsibilities:
• Registerand assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collectpaymentfrom departing guests
• Keeprecords of occupied rooms and guests
• Communicate pertinent guest information to designated departments
Qualifications:
• Previousexperience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strongorganizationalskills
• Excellent written and verbal communication skills
Must be willing to work nights, weekends and holidays!