Experience Center Assistant Manager

Summary:

• Supports the day-to-day operations of an in-school credit union branch.
• Delivers great member service while helping achieve business goals.
• Assists with lending activities and team development.
• Helps coach, support, and motivate team members.
• Requires 1–3 years of related experience, a high school diploma or GED, and strong communication and leadership skills.

Role:

To assist with the direction and supervision of an in-school retail experience center, ensuring that the location meets organizational, financial, operational, service and growth objectives. Has lending authority per credit union policy.

Knowledge and Skills:

Experience: One year to three years of similar or related experience.

Education:A high school education or GED.

Interpersonal Skills:Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

1. Ability to work in a strong, collaborative team environment.

2. In-depth knowledge of credit union operations, practices and procedures.

3. Strong communications skills - listening, written and verbal.

4. Strong management, coaching and leadership skills.

5. Ability to operate related computer software as provides by the Credit Union.

6. Ability to operate general office equipment.