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Quality & Rights Advisor - Adult Foster Care

Spectrum Human Services

Benton Harbor, MI 49022 • $19 to $23 / yr • 9/2/2026

Information Technology

Job Description

Job Description

Join Our Mission-Driven Team at Spectrum Community Services!

If you are a passionate advocate for quality care and consumer rights, and thrive in detail-focused roles, then this is the position to put your expertise and heart into and truly make a difference

About the Role

This is more than a jobYou’ll be the voice for those we serve, ensuring their rights are upheld, and their environments are safe, respectful, and empowering.

As a Quality and Rights Specialist, lead efforts in consumer advocacy, rights protection, and quality improvement for individuals with developmental disabilities and mental health needs. This is a mission-driven role with statewide impact. You’ll champion continuous quality improvement, guide mid-level managers, conduct rights audits, and lead internal investigations to ensure our mission is executed.

Why Spectrum?

At Spectrum Community Services, we believe in person-centered planning, culturally competent care, and empowering our staff to lead with compassion and integrity. We offer a supportive environment where your voice matters and your work has real impact.

What We Offer

        • Medical & Prescription Coverage – Blue Care Network
        • Dental & Vision Insurance – Blue Cross Blue Shield
        • 403(b) Retirement Plan with Employer Match
        • $25,000 Life Insurance Policy
        • Short-Term Disability Coverage
        • Paid Time Off (PTO)
        • Holiday Pay – Including Juneteenth
        • Paid Training & Professional Development
        • Career Advancement Opportunities
        • Mileage Reimbursement

What You’ll Do

        • Serve as a consumer advocate and lead internal rights investigations
        • Review incident reports and ensure timely, thorough follow-up
        • Train and support staff on rights protection and due process
        • Conduct rights audits and represent Spectrum during inspections
        • Collaborate with state and local agencies (DHHS, CMH, LARA, ORR, etc.)
        • Drive continuous quality improvement initiatives
        • Travel regularly to homes and community agencies.

What You Bring

        • Bachelor’s degreein Human Services (preferred but not required) or High School Diploma with 2 years of relevant experience
        • 2 yearsin the Human Services field, with direct experience supporting individuals with developmental disabilities or mental illness
        • Knowledge of Michigan’s Mental Health Code, licensing rules, and consumer rights
        • Strong communication, organizational, and leadership skills
        • Valid driver’s license and reliable transportation
        • Flexibility to travel and adapt to a dynamic schedule

Ready to Make a Difference?

If you're a seasoned professional ready to lead with purpose and protect the rights of those we serve, we want to hear from you!

Apply today and be a part of something meaningful.