Reception Center Agent
This entry level position is perfect for anyone interested in developing lifelong skills in customerservice, professionalism, critical thinking and problem solving. In doing so, they will create a strong foundation if interested in a career in Automotive Sales or Service.
The Columbus Auto Group Reception Center Agent has many important responsibilities including, but not limited to:
- Answer inbound calls for all dealerships in the group
- Connect callers to the appropriate department or individual
- Provide detailed messages for missed calls
- Schedule all service appointment requests
- Confirm next day Service Appointments
- Respond to OnStar alerts by contacting customers regarding the maintenance suggested, and schedulingthe service appointment.
- Service Reminders for newly purchased customers to schedule and return for theirfirst maintenance.
Requirements: Pleasant, organized, coachable.
Bilingual helpful.
