Fire Service Manager (Suppression Department)

Job Summary:

The Fire Service Manager is responsible for the management and development of operations, sales, and administration within the fire suppression department. Other responsibilities include providing strategic guidance, supervision, training, and leadership to a diverse workforce, specifically the fire technician position.

Supervisory Responsibilities:

• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.

Essential Job Functions:

• Assume full profit and loss accountability for the service department.
• Ensure effective planning and achievement ofproject long-term and short-termgoals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnelin accordance withapplicable laws and the company’s values.
• Ensure that adherence toestablishedservice departments budget parameters,appropriate financialreports and regulatory requirementsare met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Experience & Qualifications:

• Bachelor’s Degree inbusinessadministrationor related field, preferred.
• Professional certificationin Fire Protection, specificallyextinguishersisrequired.Certification in alarms,sprinklers,and special hazards, preferred.
• 3 or more years of experience in the B2B Services industry.
• 1 or more years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve businessobjectives.
• Ability to focus and prioritize in a fast-paced business environment.
• Ability to manage and lead staff to excellent performance.
• Ability to build strategic partnerships andpossessa strong and positivehistoryof growth within a market.
• Maintain a valid driver's license, auto insurance, and ability pass a drug and background check.

Physical Requirements:

• Prolonged periods of sitting, standing, walking, and talking on the phone, attending virtual online meetings, and working on a computer.
• Must be able tolift upto50pounds at times.
• Must be able tooperatea motor vehicle and travel when needed.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminateon the basis ofrace, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.