Operations Lead

About the Role

Parallel Fragrances is looking for a dependable, detail-oriented Operations Lead to own the day-to-day flow of our office and fulfillment operations. This is the person who ensures every operational task is completed correctly and on time, every day. You will keep order fulfillment on schedule, hold contractors accountable for their daily reporting, and ensure our physical inventory always matches what our systems say we have.

The ideal candidate is organized, proactive, and comfortable being the point person who keeps the operation running smoothly without needing to be told what to do next.

Key Responsibilities

• Oversee daily office operations and ensure all operational tasks are completed according to plan each day.
• Manage shipping label printing and ensure labels are generated accurately and on time.
• Prioritize and sequence order fulfillment by days-to-ship, ensuring time-sensitive orders are processed first and that no orders fall behind.
• Ensure contractors complete their daily shift summaries on the Homebase platform, following up promptly when summaries are missing or incomplete.
• Reconcile physical inventory against Shopify inventory counts, identifying and resolving discrepancies.
• Monitor workflow throughout the day and step in to resolve bottlenecks or issues as they arise.
• Maintain a clean, organized, and efficient work environment.
• Take on other operational duties as needed to support the team and keep the business running.

Qualifications & Requirements

• Prior managerial or project management experience (required).
• Strong organizational skills and meticulous attention to detail.
• Proven ability to manage multiple tasks and priorities in a fast-paced environment.
• Reliable, punctual, and able to work independently with minimal supervision.
• Comfortable with software platforms such as Shopify and Homebase, or able to learn them quickly.
• Clear communicator who can hold team members accountable in a professional, constructive way.
• Able to work on-site Monday through Friday.

Preferred (Not Required)

• Experience in e-commerce, fulfillment, warehouse, or retail operations.
• Familiarity with order fulfillment and shipping workflows.
• Experience reconciling inventory or managing stock levels.

Compensation & Schedule

This is a contract position paying $25.00 per hour. The schedule is up to 6 hours per day, Monday through Friday, performed on-site at the Parallel Fragrances office. Specific start and end times will be coordinated with the Executive Team.

Parallel Fragrances LLC is a luxury fragrance oil brand that bridges the gap between affordability and quality fragrance products. The mission of the company is to provide each customer to find a fragrance that is parallel to a person’s lifestyle. We offer many fragrance products, including scented body butters, that range from unisex, masculine, and feminine options. This is predominantly an e-commerce brand, looking to offer other lifestyle products that are adjacent to fragrances. Together, we look good, smell great, to feel amazing!