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Rome Health is seeking a Part-Time Receptionist to support our outpatient substance use disorder clinic - Community Recovery Center.
This position plays an important role in creating a welcoming and supportive experience for patients seeking care for substance use disorders.
Hours: Monday and Wednesday 8 am - 12 pm, Tuesday and Thursday 12 pm - 8 pm
Key Responsibilities:
Answer phones and greet patients in a professional, compassionate manner
Schedule patient appointments
Assist with transportation coordination for patients
Maintain filing and basic patient data tracking
Provide general administrative support to the clinic team
Qualifications:
High School Diploma or GED required
Experience in healthcare, behavioral health, or administrative support preferred
NARCAN certification is provided by the agency and required upon starting
Ideal Candidate should have the following:
Strong organizational and communication skills
Experience with reception or front desk responsibilities
Experience working with a Behavioral Health Population
Ability to maintain strict confidentiality (HIPAA and federal SUD regulations)
Compassionate and respectful approach to working with individuals in recovery
About Rome Health
Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College.The best care out there. Here.