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Hybrid, On-site and Telework (Must live in Austin TX area)
I.DESCRIPTION OF SERVICES
The Technical Writer for IT Certification Program is intended todevelop curricula,course outlines, instructional methods, training aids, manuals, and other instructional materials and productsthat would integrate DIR data and prerequisite skills tied to CTCM & CTCD certifications.
Analyze training content for accessibility; and recommend changes to make content accessible and remediate accessibility issues. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.Relieson experience and judgment to plan andaccomplishgoals, independently performs a variety of complicated tasks,witha wide degree oflatitudewith given information on currentIT Procurement.
Consults with staff on the development of materials by gatheringaccurateinformation and translating technical content, including descriptions of concepts, process, and systems, into clear, user-friendly language.
II.CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
8
Required
Experience designing, developing and implementing training curricula. Develop training programs, including instructor led courses, jobaids, videos, etc.
5
Required
Skill in writing technical and business documents, and in the use of a computer and applicable software.
5
Required
Experience in technical writing, journalism, or communications work. Graduation from an accredited four-year college or university with major coursework in business administration, English, education, or a related field is generally preferred. Experience
4
Preferred
Knowledge of the techniques and methods of planning, organizing, and writing various types of materials
4
Preferred
Expert knowledge of MS Office Suite 2010 (Word, Excel, PowerPoint, Outlook). A high degree of aptitude and flexibility to deliver training on a myriad of software products.
Note: Expected Start Date04/13/2026and Expected End Date08/31/2026. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
This position is Hybrid, On-site and Telework – Austin, TX 78701. Program will only allow candidates who areLOCAL TO THE AUSTIN AREA (Within 50-mile radius).
Normal business hours are Monday through Friday from8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested.