Family AdvisorLocation: Fairfield, NJ (On-Site)
Schedule: Full-Time
Salary: Up to $70,000 annually
Position Overview Our client is seeking a compassionate and organized
Family Advisor to support individuals with developmental disabilities and their families. This role combines care coordination, staff supervision, and client advocacy to ensure high-quality services that meet Medicaid, DDD, and state regulatory standards. The ideal candidate will have experience managing client relationships, leading teams, and navigating community-based support programs.
Key Responsibilities- Supervise and support a team of Direct Support Professionals (DSPs), ensuring compliance with all training and regulatory requirements
- Coordinate onboarding activities, including background checks, fingerprinting, required training, and orientation
- Provide ongoing coaching, mentorship, and performance support to DSP staff
- Serve as the primary point of contact for clients, families, caregivers, and community partners
- Monitor service delivery and ensure quality care standards are consistently maintained
- Attend ISP meetings and assist with developing and implementing individualized support plans
- Ensure compliance with NJ DDD, Medicaid, DHS, and other applicable regulations
- Respond promptly to client and staff concerns, resolving issues professionally and efficiently
- Analyze service and client-care data to identify opportunities for improvement
- Build and maintain relationships with community organizations, providers, and stakeholders
- Participate in community outreach and networking events to support client resources and engagement
- Support urgent client needs outside normal business hours when necessary
- Maintain CPR/First Aid certification and all required DDD/DHS training requirements
- Act as a mandated reporter and cooperate with audits, investigations, and inspections as needed
- Perform additional duties as assigned
Qualifications- Bachelor's degree in Social Work, Healthcare Administration, Human Services, Psychology, or a related field preferred
- Minimum of 5 years of experience in client services, case management, healthcare, home care, or a related field
- Prior supervisory or team leadership experience preferred
- Strong interpersonal, communication, and problem-solving skills
- Ability to build trust with clients, families, and caregivers
- Experience working with individuals with developmental disabilities is highly preferred
- Proficient with Microsoft Office and electronic documentation systems
- Strong organizational skills with the ability to manage multiple priorities
Requirements- Must be at least 18 years of age and authorized to work in the United States
- Valid driver's license and reliable transportation preferred
- Ability to read, write, and communicate effectively in English
- Successful completion of background screening, fingerprinting, drug testing, and all NJ DDD-required clearances
Why Apply?- Competitive salary up to $70,000
- Opportunity to make a meaningful impact in the lives of individuals and families
- Leadership role with direct influence on quality of care and service delivery
- Collaborative and mission-driven team environment
- Professional growth and development opportunities
This is an excellent opportunity for a client-focused professional who is passionate about supporting individuals with developmental disabilities while leading a dedicated care team.
Benefit offerings for full-time employment include paid Holidays, and PTO days, prorated based on hire date within the calendar year. Also included: Medical, dental, vision Equal Opportunity
Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Pay Details: $65,000.00 to $70,000.00 per year
Search managed by: Ellen Slovikowsky
Equal Opportunity
Employer/Veterans/Disabled Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.