We are seeking a Sales Assistant to support day-to-day sales activities and help maintain an organized, responsive experience for customers and the sales team. This position assists with customer inquiries, product and service information, sales documentation, follow-up, and general coordination of sales activities.
The Sales Assistant will work closely with team members to ensure customer requests are handled accurately, information is communicated clearly, and sales-related records and materials remain current.
Responsibilities include:
- Assist the sales team with daily customer and account-related activities
- Respond to general customer inquiries regarding products, services, availability, and company offerings
- Provide accurate product and service information based on established company materials
- Assist customers with routine questions and requests
- Prepare and organize sales materials, presentations, and supporting documentation
- Maintain accurate customer and sales records
- Enter and update customer information in company systems
- Assist with scheduling appointments, meetings, and customer follow-up
- Track outstanding requests and communicate status updates to appropriate team members
- Coordinate with internal departments to resolve routine customer needs
- Support product demonstrations, presentations, and scheduled sales activities
- Maintain familiarity with current products, services, and company policies
- Gather and document customer feedback and frequently asked questions
- Assist with preparing basic sales reports and activity summaries
- Ensure customer-facing materials are organized and current
- Provide administrative and operational support to the sales team as needed
Requirements
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
- 1 year of experience in sales support, customer service, client services, retail, hospitality, or another customer-facing role preferred
- Strong verbal and written communication skills
- Professional and approachable interpersonal style
- Ability to communicate product and service information clearly
- Strong organization and attention to detail
- Ability to manage multiple customer requests and assignments
- Reliable follow-up and time-management skills
- Comfortable working directly with customers and internal team members
- Ability to maintain accurate records and documentation
- Basic proficiency with Microsoft Office, Google Workspace, or similar business software
- Ability to work independently and as part of a team
Benefits - Employee recognition programs
- Team and company activities
- Collaborative working environment
- Variety of day-to-day assignments
- Cross-functional team collaboration
- Structured onboarding and ongoing role support
