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Bilingual Call Center Rep

SoCal Retail Management

Santa Fe Springs, CA 90670 • 9/8/2026

Job Description

Job Description

Summary of Position

Perform a variety of customer service duties in a centralized, high volume environment via telephone.

  • Duties & Responsibilities:
  • Ability to verbally communicate effectively with others,
  • Ability to work cooperatively with colleagues and supervisory staffs at all levels,
  • Exposed to short, intermittent, and/or prolonged periods of sitting in performance of job duties,
  • Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
  • Regular attendance
  • Pizza Loca is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status

Qualifications

  • Must have a High School Diploma or equivalent and call center experience preferred.
  • Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products.
  • Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have the ability to work independently.