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TheSales Engineerplays a critical role in supporting the revenue organization by translating technical capabilities into clear business value for customers. This role partners closely withSales, Channel Partners, and theSr.SalesEngineerto design, present, and support technical solutions that help customers understand how our platform solves real operational challenges.
TheSales Engineeris responsible for assisting insolution design, technical demonstrations, deployment preparation, and technical validationduring thesalescycle. This role ensures prospects and partners clearly understand how the solution integrates with their existing infrastructure while supporting successful deal progression and customer adoption.
Key ResponsibilitiesSalesSupportPartner with Account Executives, Channel Managers, and leadership to supportcustomer-facingsalesopportunities.
Assist in deliveringtechnical presentations, demos, and product walkthroughsto prospects and partners.
Translate customer business requirements intotechnical solution recommendations.
Supportproof-of-concept (POC) deployments and technical validationduring the evaluation process.
Participate in discovery calls to identifycustomer operational challenges and technical requirements.
Work under the direction of theSr.Sales Engineerto design scalable and effective customer solutions.
Assist in determininghardware, infrastructure, and system requirementsfor deployments.
Document technical requirements and proposed solution architectures.
Help ensure solutions align withproduct capabilities, deployment standards, and operational feasibility.
Deliver and supportlive product demonstrationsand solution walkthroughs.
Assist in buildingdemo environments and presentation materialsthat clearly communicate product capabilities.
Support field demonstrations and on-site technical validation when required.
Coordinate with internalOperations,Engineering, and Product teamsto ensure successful deployment preparation.
Help validatecamera placement, hardware configuration, network requirements, and system readiness.
Provide technical documentation and guidance to support customer onboarding.
Support channel partners and resellers withtechnical enablement and product education.
Assist in training partners onsolution capabilities, deployment requirements, and best practices.
Work closely with theSr.Sales Engineerto escalate technical challenges and ensure alignment with solution strategy.
Provide feedback toProduct andEngineeringteamsbased on customer and field insights.
Maintain documentation of customer requirements, deployment standards, and technical learnings.
2–5 years experience inSales Engineering, SolutionsEngineering, or Technical Pre-Salesroles.
Experience supportingenterprise or mid-marketsalesenvironments.
Ability to translate complex technical concepts intoclear business value for customers.
Familiarity with:
Networking fundamentals
Cloud environments (AWS preferred)
IP camera systems and video infrastructure (preferred)
Hardware and edge computing environments (NUC or similar systems preferred)
Experience withtechnical product demonstrations and POC support.
Strong communication and presentation abilities.
Ability to collaborate withsalesteams, customers, and technical stakeholders.
Organized, detail-oriented, and able to manage multiple opportunities simultaneously.
Comfortable working in afast-paced, high-growth environment.
Performance in this role will be measured by:
Effectiveness in supportingsalesopportunities and deal progression
Quality and clarity oftechnical demonstrations and presentations
Successful execution ofPOC deployments and technical validations
Responsiveness and support forsalesteams and channel partners
Contribution tocustomer adoption and deployment success