Title: ProgramManager
Classification: Exempt
Status: Full Time
Department: Program Services
Reports to: Program Director
The primary responsibility of the Program Manager is tocreate and perpetuate aculture of excellence, compassion and integrityin the delivery of service to ourparticipants.Reporting to the Program Director, the Program Manager will oversee all operational aspects of multiple homes,sitesor services,not onlyensuring compliance to all applicable regulations andrequirements, but also promoting an environment that constantly strives to elevate.
Job Duties Include:
- Representingthe Mission, Vision and Values of AMA Support Services through action and presentation
- Creating a culture of high professional and ethical standard, where dignity, respect, inclusion,integrityand compassion are the standard
- Overseeing all aspects ofservice delivery within theservice andprogramto ensure the health, safety,welfareand personal development of those we supportin all settings
- Striving to deliver the highest level of quality in the delivery of services as outlined in the ISP
- Create structured and nurturing homeand/or serviceenvironment thatresponds to andmeets the needs and preferences of theindividual participants
- Ensure thatall authorized services are delivered as prescribedin the person’s ISP
- Work in conjunction with othersto promoteand maximizecommunity integrationin an effort tobuild interest, develop skills,andcultivatebelonging
- Create a culture that promotes the attainment of goals andobjectives, and that encourages personal growth and independencethrough the development of creative and innovative strategies
- Ensure compliance to all applicable regulations and requirements
- Overseeservices and planning foreach participant to ensure that individualneeds are metand that services are delivered, as prescribed and in line with the Individual Support Planand service parameters
- Superviseand directtheday to dayactivities ofall program employees
