Job Description
We are looking for a highly organized Administrative Assistant to support ministry programs and help keep daily operations running smoothly in Cleveland, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who can balance scheduling, communication, documentation, and project coordination in a hybrid work environment. The person in this role will work closely with program leaders, provide administrative support across initiatives, and contribute to clear, timely coordination among internal and external partners.
Responsibilities:
• Coordinate calendars, meetings, and scheduling priorities for program leaders while helping maintain visibility into team activities and commitments.
• Arrange travel plans and manage related logistics, ensuring itineraries, reservations, and supporting details are accurate and well organized.
• Assist with research, information gathering, and preparation of materials that support ongoing projects, initiatives, and ministry programs.
• Maintain organized records, files, and data entries for program work so that information is current, accessible, and properly documented.
• Take meeting notes, capture action items, and prepare concise summaries or briefing materials on key topics as needed.
• Distribute program documents, updates, and supporting resources to the appropriate audiences in a timely and thorough manner.
• Support administrative processes such as expense documentation, reimbursement submissions, and reconciliation tasks in accordance with deadlines.
• Contribute to team coordination by tracking assignments, monitoring progress, and helping communicate updates across stakeholders.
• Assist with communications content for newsletters, outreach pieces, or other program-related materials while maintaining a clear and consistent tone.
• Build positive working relationships with staff, partners, and community contacts while representing the organization with courtesy and care.• Experience providing administrative support in an office, program, or team-based environment.
• Ability to manage calendars, coordinate meetings, and handle travel arrangements with strong attention to detail.
• Proficiency in data entry, document organization, and general office administration.
• Comfortable handling inbound calls, responding to inquiries, and providing attentive front-line support.
• Strong written and verbal communication skills, including note-taking and preparation of clear follow-up information.
• Ability to manage multiple priorities, stay organized, and meet deadlines in a hybrid work setting.
• Skilled in building strong working relationships and collaborating with diverse internal and external contacts.
