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Office Manager

Healthcare Services

Rome, NY • $70,000 / yr • 9/10/2026

Job Description

Job Description

Position Overview

This full-time position will be responsible for managing financial documentation, assisting with Medicaid applications, and ensuring that residents’ financial needs are met. You will work directly with residents and their families to help manage their financial obligations while maintaining accuracy in billing and record-keeping.

Key Responsibilities

Financial Documentation & Medicaid Applications

· Collect and review financial documentation for Medicaid applications.

· Assist residents in understanding and discussing their financial obligations.

· Input census information and process private bills accurately.

· Ensure timely and accurate collection of private monies owed to the facility.

Collaboration & Communication

· Meet with residents and families to discuss financial matters in a clear and professional manner.

· Collaborate with interdisciplinary teams to ensure seamless financial operations.

Additional Duties

· Perform other finance-related tasks as required by the Administrator.

Qualifications & Requirements

· Detail-oriented with strong organizational and computer skills.

· Strong interpersonal skills and the ability to work well with others.

· Previous experience processing Medicaid applications preferred.

· Familiarity with skilled nursing facility finances is a plus