F&F Mount Lebanon is seeking a detail orientedLead Host to join our team.
We're seeking team players with outstanding communication skills and a genuine passion for hospitality. The ideal candidate thrives in a fast-paced setting and is committed to delivering exceptional service to both guests and our community.
You will be responsible for:
- Warmly welcoming all guests upon arrival and sincerely thanking them upon departure
- Prioritizing and promptly seating guests with reservations
- Managing walk-in traffic efficiently and maintaining an accurate waitlist when necessary
- Clearly and courteously updating guests on their table status and estimated wait times
- Maintaining a well-organized dining area by promptly and thoughtfully seating guests
- Maintaining consistent professional and warm guest communications at all times
- Coordinating effectively with the service team and management to support smooth operations
- Answering phones during service hours and offering helpful, accurate information to callers
- Keeping the host stand, entry area, and tables clean, tidy, and presentable throughout service
The ideal candidate will have:
- Minimum of 2+ years front of house experience in a high-volume restaurant
- A positive attitude and passion for providing exceptional hospitality service
- A strong working knowledge ofOpen Table
- Flexible work schedule: the ability to work night, weekends, holidays, as business permits
- The ability to lift, carry, push, or pull heavy objects, up to 30lbs
- Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
Frankies Spuntino Group and F&F Hospitality Group are an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws
