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Job Summary: Regional Account Managers (RAMs) at Zink Foodservice are specialized experts focused on Healthcare (Hospitals, Long-term care facilities) and Education accounts (K-12 school districts, colleges and universities). RAMs play a crucial role as primary relationship managers, working directly with end-users and managing day-to-day activities with broadliner accounts to proactively address and support their foodservice objectives.
· Establish and maintain strong, trusted relationships with key decision-makers at top hospitals, universities, and school districts within the assigned region.
· Serve as the first point of contact for clients launching new concepts, initiating menu changes, replacing or upgrading equipment, designing or building new facilities, or addressing operational challenges.
· Possess deep, specialized knowledge of Dinex, Metro, and Convotherm products.
· Maintain general, broad-based knowledge of all other products represented by Zink Foodservice.
· Actively identify opportunities within accounts and collaborate with internal equipment, smallwares, and hospitality specialists to secure sales through established distribution channels.
· Engage proactively, facilitating introductions between specialists and end-users to enhance value and drive specification of products.
· Conduct and manage product demonstrations specifically within healthcare and education market segments.
· Serve as a knowledgeable consultant for clients, providing insights, training, and guidance tailored to their operational needs.
o Efficient time management skills
o Ability to communicate proficiently via phone and email
o Excellent problem-solving skills
o Critical thinking skills
o Ability to make quick decisions
o Desire to continually grow and develop
o Discretion
o Bachelor’s degree in Business
o Experience in the foodservice industry
o Experience with Salesforce CRM