Operations Administrator

Job Description

JAN-PRO Detroit is seeking a full-time member of our team to work as an Operations Administrator. We are looking for a positive, organized, proactive, and dependable person to provide administrative support to our Operations team, leadership team, franchise owners, and customers. This person will help JAN-PRO operations and customer service run smoothly by coordinating schedules, tracking account offers, and maintaining accurate records.

A major responsibility of this position is offering and coordinating both new and transferred customer accounts with our Certified Business Owners. This includes preparing and tracking account offers, follow up, scheduling walkthroughs, completing paperwork, and helping coordinate account starts and transitions.

Additional responsibilities include coordinating special-service requests such as floor care, carpet cleaning, window cleaning, and post-construction cleaning. Responsibly for maintaining operations tracking systems, completing data entry and providing backup to thee front desk receptionist and JAN-Supply support as needed.

Must be comfortable using technology, managing multiple priorities, and communicating professionally with all stakeholders. Must have strong attention to detail, take ownership of responsibilities, and consistently follow tasks through to completion.

All full-time employees are eligible for health insurance, life insurance, PTO, and a 401(k) with match.

Submit your resume if you want to work in a fun, collaborative environment with room for growth!

JAN-PRO Detroit is a commercial janitorial services company, providing cleaning services to local businesses by way of helping people start their own businesses and realize their dreams of being their own boss.