Dispatcher

Position Title: Dispatcher

Location: Onsite in Rancho Cordova, CA 95655

Duration: 9 Month Contract to Hire

Pay Rate: $29/hour

Hours: 7:30 AM - 4:00 PM

REQUIRED SKILLS AND EXPERIENCE

• 1-2 years data entry and/or call center experience in a historically high pace environment

• Handling anywhere from 100+ calls per day, to ~500 emails per day

• High School Diploma or equivalent required.

• Detailed orientated, ability to multitask and possesses great organizational skills.

• Must be able to utilize a headset and computer terminal and navigate through multiple systems to input and retrieve information.

• Comfortable with Microsoft Windows environment including Excel and Word. Great team player and can take feedback and direction

JOB DESCRIPTION

• Ability to handle multiple phone lines in a hectic, fast paced environment.

• Detailed orientated, ability to multitask and possesses great organizational skills.

• Must be able to utilize a headset and computer terminal and navigate through multiple systems to input and retrieve information.

• Excellent writing and verbal communication skills.

• A driven self-starter with a strong work ethic that can take the lead on initiatives and follow-through on commitments.

• Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.

• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

• Insight: The ability to gather and make sense of information that suggests new possibilities.

• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

• Big Picture: Understands and contributes to organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

• Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

• Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change Payroll entry: Using the SRS payroll report needs to review all labor entries from system to confirm they have been applied correctly. Add general ledger codes to payroll entries if needed and process expense reports.