Retail Store Manager

Pride Pools, Spas & Leisure Products is currently hiring for a professional FULL-TIME Retail Store Manager. The Retail Store Manager is responsible for the day-to-day leadership and overall success of our retail store. This role oversees staff development, customer service, merchandising, sales performance, and operational excellence while creating an exceptional shopping experience for every customer. A successful Retail Manager develops a knowledgeable, motivated team that consistently delivers exceptional customer experiences. They maintain a clean and inviting store, build durable customer relationships, and grow store sales.

Key Responsibilities

Leadership & Staff Development

Train, coach, and develop the retail team members

Conduct regular performance coaching and provide ongoing feedback to store staff members

Create work schedules that ensure adequate staffing while managing labor efficiently

Lead by example in professionalism, customer service, and work ethic

Sales & Customer Experience

Drive retail sales through exceptional customer service and consultative selling

Build long-term relationships with customers and encourage repeat business

Ensure every customer receives prompt, friendly, and knowledgeable assistance

Resolve customer concerns professionally and work toward positive outcomes

Identify opportunities to promote maintenance programs, equipment upgrades, and any other additional company services

Store Merchandising

Maintain an attractive, organized, and well-stocked sales floor

Execute seasonal merchandising plans and promotional displays

Ensure pricing, signage, and product placement are visually appealing

Monitor inventory levels and coordinate replenishment to minimize stock shortages and surpluses

Business Performance

Help achieve departmental sales and profitability goals

Monitor store sales

Develop strategies to increase revenue, customer retention, and average transaction value

Track sales trends and make merchandising or promotional improvements

Operations

Oversee daily store operations, opening and closing procedures, and cash handling

Ensure compliance with company policies and procedures

Coordinate with warehouse, service, and management teams to provide a seamless customer experience

NO Phone Calls PLEASE...apply in person at 11 Gateway Boulevard South, Savannah, Georgia 31419, apply online at https://pridepools.com/employment/

Pride Pools, Spas & Leisure Products Inc. has been family-owned and operated for 51 years.

Great Benefits! Include Medical, Vacation & Sick Plan, and 401K

EOE

Founded in 1975, Pride Pools, Spas & Leisure Products, Inc. is a locally family owned business that continues to be the name you know and trust when it comes to making your backyard dreams come true. Pride Pools, Spas & Leisure Products, Inc. has two convenient locations; in Claxton at 7049 Highway 280 West, in Savannah at 11 Gateway Boulevard South and on the web at www.pridepools.com