The Assistant General Manager assists the General Manager with all aspects of restaurant operations. This position plays a key role in leading the team, maintaining operational standards, developing employees, and helping the restaurant achieve strong business results.
Responsibilities
- Manage shifts while maintaining standards for product quality, service, cleanliness, sanitation, and food safety
- Develop and train crew members and hourly management
- Ensure all safety and security procedures are followed
- Demonstrate and reinforce strong leadership and people-management practices
- Recruit, staff, schedule, and retain employees
- Exercise appropriate authority regarding hiring, discipline, and termination when necessary
- Build sales and control expenses to achieve business goals
- Promote a respectful and positive workplace
- Complete assigned operational and management responsibilities
- Lead by example through professional appearance, attitude, and dependability
- Communicate effectively with employees and management
Qualifications
- Previous restaurant or leadership experience preferred
- Strong communication and organizational skills
- Ability to lead, coach, and motivate a team
- Strong customer service mindset
- Ability to work in a fast-paced environment
- Professional and dependable approach to work
