Customer Service Representative

Insight Global is looking fora Customer Service Representativefor our client here in Seattle, WA! Below is more information of what we're looking for in a candidate in the role:

Duration: 6-month contract to hire

About the Role:

A client in the waste management and recycling industry is looking fora Customer Service Representativesto support this transition. This is a great opportunity to be part of a dynamic team helping ensure a smooth onboarding experience for our new commercial customers.

Required Skillset:

• Previous experience in customer service, call centers, data entry or administrative support.
• Strong communication skills, both written and verbal.
• Comfortable with high-volume outbound calling.
• Detail-oriented with excellent data entry and organizational skills.
• Ability to follow scripts and procedures consistently.
• Customer-focused mindset with a friendly and professional demeanor.

Preferred Qualifications:

• Familiarity with CRM systems or customer databases.

***Compensation: $18-20/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law