Insurance Telemarketer

Join the Jim Felts Agency, located in the vibrant community of Rockford, Illinois, where your talents as an Insurance Telemarketer can make a real impact. We are dedicated to delivering outstanding customer experiences, and we're inviting passionate individuals to be part of our dynamic team. As an Insurance Telemarketer, you will be at the forefront of engaging with potential clients, showcasing our exceptional insurance products, and helping them find the best solutions to meet their unique needs.

This is an in-office role, offering you the opportunity to build close relationships with your colleagues while fostering a collaborative environment. At Jim Felts Agency, we celebrate dedication, encourage growth, and value the contributions of our team members. Embrace a career where your enthusiasm is not only welcomed but essential to building a positive and inviting atmosphere for our customers. We look forward to welcoming you to our team!

• Outbound Calls: Conduct calls to potential clients with the intention of generating interest in our insurance products and securing sales.
• Client Engagement: Develop a rapport with potential clients, addressing their queries and concerns to understand their needs better.
• Product Knowledge: Keep abreast of the latest insurance products and their features to provide accurate information to clients.
• Sales Conversion: Identify sales opportunities, turning potential leads into established customers by matching their needs with our offerings.
• Document Maintenance: Maintain accurate records of client interactions and sales processes to ensure data integrity and seamless follow-up.
• Feedback Gathering: Collect valuable client feedback to aid in refining and improving sales strategies and service offerings.

• Previous Experience: At least 6 months of telemarketing or customer service experience.
• Communication Skills: Excellent verbal communication skills with the ability to engage prospects effectively.
• Telephone Etiquette: Strong phone presence and experience dialing dozens of calls per day.
• Customer Focus: High level of professionalism and an ability to build rapport with clients quickly.
• Motivation: A positive attitude and self-motivation to achieve targets and goals.
• Team Collaboration: Ability to work effectively in a team environment, sharing insights, and supporting colleagues.
• Technical Skills: Basic computer skills, including familiarity with CRM systems and Microsoft Office Suite.