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Field Service Technician

Sterling Engineering Inc.

Elk Grove Village, IL • 9/15/2026

Job Description

Job Description
Field Service Technician – Packaging & Conveyor Systems
Location: Elk Grove Village, IL
Travel: Approximately 40%
Employment Type: Full-Time
Position Overview
We are looking for a hands-on Field Service Technician to support the installation, troubleshooting, repair, and maintenance of packaging and conveyor equipment.
This is a great opportunity for someone who enjoys working with machinery and solving problems in the field. The role is heavily mechanical, with a strong focus on keeping automated packaging and conveyor systems operating safely, efficiently, and reliably.
You will spend part of your time at the facility in Elk Grove Village and approximately 40% of your time traveling to customer locations to troubleshoot equipment, perform repairs, assist with installations, and help customers keep their production lines moving.
What You'll Do
  • Install, troubleshoot, repair, and maintain packaging and conveyor equipment
  • Diagnose mechanical issues involving conveyors, motors, gearboxes, bearings, belts, chains, drives, and related components
  • Perform equipment adjustments, modifications, and mechanical repairs
  • Assist with equipment installation, commissioning, and startup activities
  • Travel to customer facilities to provide on-site technical support
  • Troubleshoot equipment issues and identify the root cause of failures
  • Work closely with customers and internal teams to resolve equipment problems
  • Perform preventative maintenance and equipment inspections
  • Read and interpret mechanical drawings, layouts, manuals, and equipment documentation
  • Maintain accurate service reports and document work performed
  • Provide customers with guidance on equipment operation, maintenance, and troubleshooting
  • Follow all applicable safety procedures while working at customer


Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.