Patient Services Representative

Partners Professional is currently seeking experienced Patient Service Representative for our clients office located in Lawrenceville NJ. This position is being offered as a temp-to-hire role, on-site Monday through Friday with the set hours of 8:00-4:30. The main duty of this role is to communicate with various insurance companies/plans and their patients in processing their verification and creating work orders. In this role you will work closely with clinicians, physician offices, insurance companies and co-workers to ensure timely service to their patients.

Main Responsibilities:

• Providing excellent customer service to all patients
• Data entry and preparation of orders
• Becoming versed and knowledgeable of various insurance company requirements and procedures
• Obtaining the proper documentation necessary for insurance companies / plans
• Verifying patient benefits and pre-certifying our services
• Assuring timely service to patients
• Ability to quickly learn and navigate all company computer and phone applications

Skills and Qualifications:

• Data entry -within a medical office setting, terminology, filling forms and documents
• Proficient with MS Outlook, Word and Excel
• Communicating professionally with appropriate business language and grammar-both verbally and written
• Handling sensitive, confidential information -Understanding HIPPA
• Meets deadlines, timeline driven, and comfortable working in a fast paced environment
• Works independently, utilizing good judgement, making sound decisions
• Familiar with electronic filing, reporting, and other office tasks
• Knowledge of anatomy and medical coding a plus

At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel.