Company Overview
Established in 2003, Al-Furqaan Foundation is a distinguished international dawah organization committed to disseminating the teachings of the Quran while upholding its five fundamental rights: belief, recitation, understanding, action, and propagation. Based in Bolingbrook, Illinois, Al-Furqaan Foundation is a non-profit, tax-exempt organization with multiple business units working together to serve the American Muslim community and beyond through impactful programs and initiatives.
Key Responsibilities
Customer Service & Sales
- Greet and assist customers in person, by phone, email, and online inquiries
- Recommend books and products based on customer needs
- Accurately process sales using the POS system and handle cash/card transactions
- Promote specials, discounts, and ongoing promotions
Bookstore Operations
- Assist with opening and closing procedures
- Maintain clean, organized, and visually appealing displays
- Monitor and replenish store supplies
- Support management in meeting sales and operational goals
Inventory, Warehouse & Shipping
- Receive, inspect, label, and store incoming shipments
- Conduct inventory checks, cycle counts, and report discrepancies
- Pick, pack, and prepare customer orders for shipment
- Generate shipping documents and coordinate with carriers
- Load/unload shipments and operate warehouse equipment (training provided)
- Maintain organized warehouse storage and follow best packaging practices
- Follow all workplace safety procedures and use PPE as required
- Maintain cleanliness of bookstore and warehouse areas
- Report maintenance, safety, or equipment issues promptly
- Clean driving record - We will provide training in driving trucks.
Qualifications
- High school diploma or equivalent
- Retail, customer service, or warehouse experience preferred
- Strong attention to detail and ability to multitask
- Basic computer and data entry skills; POS experience a plus
- Physical ability to lift and move inventory and work in varying environmental conditions
- Willingness to work evenings, weekends, and holidays( occasionally).
- Operating warehouse equipment (e.g, forklifts, pallet jacks) is preferred. We offer free training.
- Excellent communication and teamwork skills.
- Arabic or Urdu language skills are preferred but not necessary.
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
