TootsiesisseekinganexperiencedandmotivatedAssistantStoreDirectortojoinourDallasteam.Inthiskeyleadershiprole,youwillmanagedailystoreoperations,supportanddevelopteammembers,andensureanexceptionalcustomerexperience.YouwillalsoassumefullresponsibilityintheabsenceoftheStoreDirector.
Responsibilities:
- Actively support sales floor management and team leadership to help achieve store sales and deliver an exceptional customer experience.
- Overseethefrontdesk,shippingandreceiving,alterations,storesupportassociates,andfacilitymaintenance.
- Serveastheprimarycontactforoperationalissueswithlandlords,contractworkers,andITsupport.
- TroubleshootandresolvePOSandotherIT-relatedoperationalissues.
- Maintainsupplyinventory,ordersupplies,andmanageexpensecontrols.
- Ensureaccurateopeningandclosingprocedures,includingalarmsystemandaccesscardmanagement.
- Processinvoicesandreceipts,andprovidemonthlyreconciliationreportingtoAccounting
- Supportinventorymanagement,shrinkagecontrol,andlosspreventioninitiatives.
- Assistwithcoordinatingquarterlyphysicalinventorycountsandtrackingandreconcilingallinventoryadjustments.
- Managedailye-commerceorders,packing,shipping,andmaintaincommunicationwithfulfillmentassociates.
- Overseeshippingandreceivingofmerchandise,includingtrunkshows,transfers,andRTVs.
- Communicatewiththebuyingofficeonmerchandisereceipts,markdowns,andticketingissues.
- Recruit,hire,train,andscheduleassociates;conductperformancereviewsandsupportonboarding.
- Fosterapositive,inclusive,andcollaborativeenvironment.
- Mentoranddevelopteammembersforprofessionalgrowth.
- Ensureeverycustomerreceivesoutstandingserviceandresolveanycustomerissuespromptly.
Qualifications:
- 7+ years of experience in retail sales and management.
- Excellentleadership,communication,andorganizationalskills.
- Abilitytocoach,train,andresolvecustomerserviceissues.
- Highlevelofattentiontodetailandabilitytoprioritizetasks.
- Professional,friendly,andcustomer-focused.
- Proficientwithcomputersandretailtechnology.
- Willingnessandabilitytoworkaflexibleschedule,includingevenings,weekends,andstoreevents.
- Highschooldiplomaorequivalentrequired;bachelor’sdegreepreferred.
WorkingConditions:
- Prolonged periods of sitting, standing, and walking.
- Flexibilityincludingbending,stretching,andlifting.
- Abilitytoliftupto30poundsandmoveorcarryproduct.
- Visualacuityforcomputerworkandmerchandisehandling.
- Useofhandsandfingerstohandleorfeel.
- Workenvironmentisusuallyquiettomoderateinnoiselevel.
Education:
- High school diploma or equivalent required; bachelor’s degree in a related field preferred.
Tootsies is proud to be an Equal Opportunity Employer.
