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Field Operations Manager

Bulk Express Transport

Goldston, NC 27252 • 10/13/2026

Management , Professional

Job Description

Job Description

JOB SUMMARY:

The Field Operations Manager is a field-deployed leadership role responsible for full operational and personnel management of assigned transfer station(s), while also providing daily, multi-site oversight across transfer stations, customer-facing sites, and satellite yards within the region. Traveling the region daily in a company-issued pickup truck, this role enforces company standards, safety and environmental compliance, and service consistency; makes staffing and hiring decisions for the transfer station(s) they manage; and acts as a frontline liaison between field teams and leadership.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Manage and schedule all employees at the designated transfer station(s).
  • Make hiring decisions for operators at the transfer station(s); conduct pre-hire tests with heavy equipment to confirm candidates have the necessary skills to operate machinery.
  • Perform disciplinary action meetings and write up employees when necessary.
  • Manage a team of employees that includes Operators, Tipper Operators, and Tarpers.
  • Distribute workload to operators to ensure operations run smoothly and without delay.
  • Inspect heavy equipment to ensure it is working properly; report any technical or mechanical issues.
  • Ensure safety guidelines are being followed correctly.
  • Maintain relationships with clients and site/plant managers; resolve any grievances they may have.
  • Complete a standardized 12-point inspection checklist at each site (e.g., traffic flow, signage, debris, driver conduct).
  • Conduct weekly safety audits at each site; ensure compliance with PPE, vehicle procedures, spill protocols.
  • Responsible for ensuring compliance with Customer safety rules at the different sites.
  • Flag and correct noncompliance within 24 hours, escalating to the Director of Operations if unresolved.
  • Randomly audit gross vehicle weight and ticket accuracy minimum 5 audits per week.
  • Maintain a rolling log of discrepancies for KPI tracking and operator performance evaluation.
  • Evaluate transfer station throughput, ingress/egress efficiency, and tipping protocols.
  • Identify and report inefficiencies in load cycles, yard congestion, or equipment staging.
  • Conduct routine site check-ins with key customers, especially on high-volume or complaint-prone routes.
  • Address minor service issues in real time; provide feedback to internal teams with context and resolution deadline.
  • Track customer sentiment trends.
  • Assess field team conduct, tone, and presentation report to the Director of Terminal Operations weekly.
  • Identify high-potential field staff and recommend ride-along or supervisory training opportunities.
  • Submit weekly summary reports including: top 3 risks observed; compliance scores by location; operational trends and recommended adjustments.
  • Perform other duties as assigned.

REQUIREMENTS:

Required:

  • High School Diploma or GED.
  • Two years of transfer station experience.
  • One year of management experience.
  • Knowledge of heavy equipment machinery (Yellow Iron).
  • Knowledge of transfer station operations.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks and deadlines.

Preferred:

  • Bilingual (English/Spanish).

Travel Required: Yes No If yes, % of time: 80%-90%

Physical Demands

This job is in a dynamic environment that requires being sensitive to change and responsive to changing goals, priorities, and needs. Intermittently balancing, crouching, feeling, fingering, grasping, handling, hearing, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, talking, and visual acuity. Also requires heavy work exerting up to 50 pounds of force occasionally.

Working Conditions

This role is based primarily outdoors at transfer stations and landfills, where you will be exposed to extreme weather conditions year-round, including intense heat, cold, rain, and wind. The environment is loud, fast-paced, and filled with constant movement of heavy equipment and vehicles. Strong, persistent odors from waste materials are present throughout the workday. Walking surfaces vary and may include gravel, dirt, mud, and concrete, which can be uneven, slippery, or obstructed. Daily tasks will take place in close proximity to trash, debris, and other waste materials, requiring comfort working in a physically demanding and high-activity environment.

The above statements are intended to describe the general nature and level of work being performed for this job. They are not intended to be an exhaustive list of all responsibilities and activities required for the position. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

EOE

Bulk Environmental & Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.