Benefits:- 401(k)
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
About Us The UPS Store is a trusted provider of shipping, printing, packing, and business services, proudly supporting individuals and small businesses nationwide. We are committed to providing exceptional customer service and creating a welcoming, professional experience for every customer.
Overview We’re looking for a friendly, dependable, and customer-focused Center Associate to join our team. In this role, you’ll assist customers with a variety of services, including shipping, packing, printing, and business services, while helping create a positive experience with every visit.
Total Compensation Starting at $14.00/hour, Uncapped Growth Potential
We don't just pay hourly we invest in you. Here's what your total compensation package looks like:
Expected Total Compensation: $14.75–$15.75+ per hour, including store performance bonuses.
Base Pay: $13.00 - $14.00/hour
Sales Bonus: Starts at $1.75/hour and increases with store performance - no cap on how high it can go
Incentive Pay: Average $50/pay period, with unlimited earning potential based on selling select services
Health Coverage: $40/month employer contribution toward the company-provided plan
401(k) Match: Up to 4% match on your contributions
The more the store grows, the more you earn - with real, uncapped upside built right into your pay. This isn't just a job with a paycheck; it's a role where your hustle directly grows your income.
Room to Grow! We're a multi-store franchise management business, and we promote from within. Strong performers have a clear path to move up into shift lead, store management, and operations roles across our locations this is a place to build a career, not just clock in for a paycheck.
Apply today and start building toward more.
Key Responsibilities- Greet and assist customers with professionalism and enthusiasm
- Provide friendly, knowledgeable, and efficient customer service
- Process transactions accurately using our point-of-sale system
- Recommend products and services based on customer needs
- Assist customers with shipping, packing, printing, and other store services
- Contribute to monthly sales goals and overall store performance
- Maintain a clean, organized, and welcoming store environment
- Resolve customer concerns courteously and effectively
- Work collaboratively with team members to achieve store goals
- Support daily store operations and perform other duties as needed
Qualifications- Prior customer service or retail experience is a plus
- Strong communication and interpersonal skills
- Friendly, positive, and professional attitude
- Comfortable interacting with customers and identifying their needs
- Basic computer and problem-solving skills
- Ability to multitask in a fast-paced environment
- Comfortable learning and using computer applications, including Microsoft Office (Word and Excel)
