Job Description
Job Title: Senior Project Manager Location-Type: Fort Washington, PA Start Date: ASAP Duration: 6+ month C2H Compensation Range: $55-$65/hr Benefits: Eligible for Health, Dental, Vision, and 401K Visa Sponsorship: Not eligible for visa sponsorship Job Description: The client is seeking a versatile, business-facing Senior Project Manager to drive cross-functional technology initiatives spanning sales enablement and post-sale customer experience platforms. Job Summary Partner with national sales leadership and senior stakeholders to identify, prioritize, and deliver enhancements across key sales and customer experience platforms. Own and manage projects end-to-end across Salesforce, an ERP platform, and a customer service platform, adapting methodology (Agile, Scrum, Waterfall, or hybrid) to fit each initiative. Support ongoing product releases, platform integrations, and AI-enabled initiatives across both the sales and customer experience organizations. Manage third-party development vendors, holding partners accountable to their scope of work and deliverables while maintaining productive, collaborative relationships. Engage directly with sales managers nationwide to gather feedback, understand pain points, and translate business needs into actionable platform improvements. Track and manage project portfolios primarily in Workfront, with additional work tracked in Azure DevOps. Present project status, risks, and recommendations to senior and executive-level stakeholders with clarity and professionalism. Minimum Requirements: Demonstrated Salesforce experience in a project or product management capacity. Experience with Azure DevOps or Jira for project tracking and workflow management. Proven ability to independently own and drive projects from initiation through delivery. Vendor management experience, including holding third parties accountable to defined scope and deliverables. Strong stakeholder management and relationship-building skills, with demonstrated experience working directly with senior business leaders. Comfortable presenting to executive and C-suite-level audiences. Experience or meaningful exposure working on AI-enabled projects or products. Preferred Qualifications: Experience with Zendesk or similar customer-facing service and interaction platforms. Workfront experience for project and portfolio tracking. Certified ScrumMaster (CSM) or PMP certification. Background working in leaner, less hierarchical environments where PMs manage multiple workstreams and wear multiple hats. Experience with ERP or legacy platform modernization initiatives.
