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· Oversee the quality of products sold to customers and assure that quality standards conform to state regulations and Company expectations.
· Organize, upkeep, and maintain back stock in good order and easily accessible.
· Understand and recognize the different parts of meat products sold to customers, and the different techniques that can be used to cook the products.
· Package, weigh and price Meat department merchandise.
· Maintain overall department appearance and replenish display cases.
· Follow established Weights and Measures procedures (tares) mandated by the state.
· Suggest Company products and services to customers.
· Operate equipment and machinery such as baler, forklift, etc. based on operational needs.
· Other duties common to the Meat department may be assigned by the supervisor as needed.
Skills/Qualifications:
· Minimum of 2 years in a Meat customer service role required.
· High school diploma/GED required or equivalent work experience
· College coursework preferred
· Must be 18 years of age
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
· Ability to write routine reports and correspondence
· Ability to speak effectively after groups of customers or employees of organization
· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
· Ability to deal with problems involving several concrete variables in standardized situations
· Bilingual (English and Spanish) highly preferred
· Work well with others in a team oriented environment where one willingly takes on additional tasks with a positive attitude to help out the team/department.
· Knowledge of principles and processes for providing customer services - this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
· Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
· Strong interpersonal skills with an ability to coach and lead diverse work teams to achieve performance, quality, cost, and service goals
Physical Requirements:
· Requires regular attendance and/or physical presence at the job
· Fast paced, high volume, detail oriented work environment
· Exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals
· The noise level in the work environment is usually moderate
· Occasionally requires the ability to move, lift, carry, pull or push heavy objects or materials.
· Lift up to 50 pounds unassisted.
· Requires extensive use of hands
· Reach above and below shoulder height, constant walking, standing in one place for long periods of time, bending, stooping, lifting, etc.
· Work in hot and cold environments.
· Follow company health and safety rules and wear protective equipment when and where applicable.
· Safely use food handling and sanitation chemicals and equipment to maintain department cleanliness standards and local, State and Federal agencies regulations and requirements.