Patient Coordinator | Full-Time | Pediatrics | Tyler, TX
Join H2 Health Kids, where every day is an opportunity to make a meaningful difference in the lives of children and their families. We are seeking a compassionate and organized Patient Coordinator to join our growing pediatric team in Tyler, Texas.
In this role, you'll serve as a key connection between families, clinicians, and administrative staff, ensuring children receive timely access to the therapy services they need. If you thrive in a fast-paced environment, enjoy helping others, and take pride in keeping operations running smoothly, we'd love to meet you.
Your Role
- Manage daily therapist and patient schedules to maintain an efficient clinic workflow.
- Proactively fill open appointment times through waitlists, rescheduling efforts, and last-minute scheduling opportunities.
- Contact families regarding scheduling updates, cancellations, and appointment availability.
- Maintain at least one month of schedules in the Raintree EMR platform.
- Update patient information, authorizations, and waitlist records to support continuity of care.
- Collaborate closely with Clinical Coordinators and treatment teams to maximize scheduling efficiency.
- Assist new families with scheduling and connecting to appropriate clinic resources.
- Support front-office and administrative operations while maintaining HIPAA compliance and confidentiality standards.
Requirements
- High school diploma or equivalent required.
- Customer service experience preferred.
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with scheduling systems, documentation, and administrative tasks.
- Commitment to maintaining confidentiality and professional communication standards.
Benefits
- Competitive compensation $31,200.00 - $33,280.00 per year
- Performance-based bonus opportunities
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) with company match
- Company-paid life insurance
- Additional voluntary benefit options
Workplace Experience & Perks
- Monday through Friday schedule with work-life balance
- Strong administrative support
- Collaborative, patient-first culture
- Professional growth and leadership development opportunities
- Employee recognition programs
- Career advancement opportunities within a growing organization
- Meaningful work helping children and families access life-changing therapy services
Ready to Make a Difference?
If you're passionate about creating exceptional patient experiences and want to join a people-first organization committed to helping children thrive, apply today and become part of a collaborative team dedicated to changing lives every day.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
